Your business and operations are heavily dependent on technology. This has been a boon – business continuity and operational efficiency have seen tremendous gains through reliance on technology. The other side of the coin, of course, is a heavy reliance on technology. What happens when it stops working? Do you know how to defend your business against interruptions from cyber attacks, technology failures, or insider misuse? How do you manage the risk?
What would you give for a system that turns risk into operational intelligence?
The current news cycle has elevated cyber risk to the level of near hysteria. Truly, cyber attacks are a massive problem, and the issue needs to be addressed at the highest level. But cyber risk does not exist separate and apart from other risks. Today’s businesses are inseparable from the technologies that drive them, and thus technology risk is enterprise risk.
This is a subtle shift in thinking that makes all the difference. This is a risk that affects everybody in the organization, and cannot be solely owned by the technology teams. An enterprise risk program that prioritizes business continuity (as it should) will include measures that quickly identify breakdowns and work to repair them. In cyber terms, this means rapidly recognizing an attack and having a plan to keep the business running safely. It’s as simple as that.
We work with your executive team to develop methods and processes for systematically reducing cyber and operational risk:
Identify critical functions and assets
With a focus on continuous delivery to your customers, create a prioritized list of the people, technologies, and assets that are involved. Then have a discussion about what could potentially disrupt the availability or integrity of those elements. What would cause your business to struggle or stop? How much of that can you tolerate?
Protect critical functions and assets from failure
With an understanding of what you need, what could go wrong, and how much of that you’re willing to tolerate, you can decide on protections. What processes, policies, or tools can you implement to guard against the disruption of key assets that would cause you an intolerable amount of disruption?
Detect anomalies in function delivery
When you have decided on protective measures and begun implementation, the next question is: how will you ensure that the protections remain adequate? Will you know when something bad happens? How quickly? Detection is about implementing controls that monitor your key systems to ensure that they are operating as needed.
Respond rapidly to events with prepared plans
Eventually something bad will happen. Your ability to respond quickly and effectively will make all the difference. Have you created advanced plans that focus on the core assets of your business? Who needs to be notified? Who is in charge? Has everybody been trained? Has the plan been rehearsed?
Recover quickly: focus on critical function and assets
Business continuity and near-continuous delivery are key. Recovery efforts must focus on achieving the goals outlined in the response plans. All of this rests on the identification of what’s most important. Rapid recovery means minimized damage to the business and its customers.